Shipping Policy

Who we are

Our website address is https://babiesfamily.com. a Canadian-based Dropshipping company selling products from Aliexpress, CJ shipping,printful  USA, China, Canada, and worldwide. if you want more details about shipping information please email us- info@babiesfamily.com

 

On-Time Delivery

Full refund if product isn’t received in guaranteed delivery time

How can I protect myself from late deliveries?

 

 

 

Always check the seller’s On-time Delivery guarantee time and make sure your desired delivery date falls within this time-frame.

 

What can I do if my order doesn’t arrive within the seller’s guaranteed delivery time?
 
    You can submit refund requests you will surely make a 100% refund IF the item is not delivered AFTER the end of the delivery period Babiesfamily promised your order has been completed. You can do this by opening a dispute on the Order Details page. Please note that you can only open one dispute per order.

Returns & Refund

The items I received were not as described by the seller. What can I do?
 
   Any product delivered to you that fails to match the seller’s description is eligible for a refund. You can also work out a solution that is agreeable to both you and the seller.

Domestic Returns

We will assist you to sent Return any product to a warehouse in your country.

What if I am simply unhappy with my purchase? Can I get a refund, even if there is nothing wrong with the product?
      Yes, any product that is covered by Domestic Returns can be returned domestically, as long as it is unused and in perfect condition. No questions asked.

Guaranteed Genuine

Get a full refund if you received a counterfeit product

How can I ensure the products I purchase are genuine?
    On babiesfamily.com you can find many sellers who offer Guaranteed Genuine products. we are sourcing products from ALIEXPRESS dropshipping method.

 

What other protections can I get for products that are not genuine?
       All Guaranteed Genuine products have been verified by babies family. Should you still receive a counterfeit product, you will get a full refund (shipping costs included).
 

How long does it take for my package to arrive if I use standard Shipping?

    It depends on which option you choose.
Packages that are sent  Standard Shipping usually take 5 to 45 working days, whereas Premium Shipping will provide an estimated delivery time from 7 to 10 working days.

Shipping Time Approxmately

Shipping from Chinese Warehouse
Airmail and Register Airmail Area Time
United States, Canada, Netherlands, Spain, Germany, France, Japan, Republic of Korea, United Kingdom 7-30 business days
Australia, New Zealand, Singapore 7-25 business days
Belgium, Finland, Ireland, Norway, Portugal, Sweden, Switzerland 7-25 business days
Russia, Denmark, India 10-30 business days
Mexico 15-35 business days
Brazil 20-50 business days
Other countries 7-35 business days
Priority Direct Mail Austria, Belgium, Denmark, Finland, Hungary, Czech Republic, Greece, Italy, Netherlands, Portugal, Sweden, Poland 6-14 business days
United Kingdom 4-15 business days
Germany, France,United States 7-12 business days
Australia 7-13 business days
Spain 10-15 business days
European Direct Mail Austria, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia (Slovak Republic), Slovenia, Spain, Sweden, United Kingdom 7-25 business days
Brazil Direct Mail Brazil 15-25 business days
Southeast Asia Direct Mail Vietnam, Philippines, Srilanka 2-9 business days
SEA Direct Mail Singapore, Thailand, Malaysia, Indonesia 3-7 business days
South Africa Direct Mail South Africa 7-15 business days
Turkey Direct Mail Turkey 7-15 business days
Japan Direct Mail Japan 3-9 business days
India Direct Mail India 8-16 business days
South Korea Direct Mail Korea 9-16 business days
Canada Direct Mail Canada 5-15 business days
Russia Direct Mail Russian Federation 15-22 business days
Ukraine Direct Mail Ukraine 12-18 business days
Middle East Direct Mail United Arab Emirates, Bahrain, Oman, Saudi Arabia, Kuwait, Qatar 5-12 business days
Electric Vehicle Direct Mail Czech Republic, Hungary, Poland, Netherlands, Belgium, France, Denmark, Sweden, Germany, United States, United Kingdom, Italy, Portugal, Lithuania, Bulgaria, Spain, Austria, Croatia, Canada 12-19 business days
European Railway Direct Mail Austria, CzechRepublic, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Slovakia (Slovak Republic), Slovenia, Spain, United Kingdom 40-50 business days
EMS Express Mail Service Brazil 25-50 business days
Other countries 7-15 business days
Expedited Shipping Other countries 5-8 business days

Shipping from EU, USA, and AU Local Warehouses

Shipping from EU, USA, and AU Local Warehouses
EU Warehouse UK 3-6 business days
Other EU countries 7-10 business days
USA Warehouse USA 3-6 business days
Other American countries 7-10 business days
AU Warehouse Australia 5-8 business days

Shipping From French Warehouse

Shipping From French Warehouse
German Post Airmail Germany, Ireland, United Kingdom, Austria, Iceland, Switzerland, Belgium, Italy, Sweden, Denmark, Luxembourg, France, Spain, Norway, Finland, Netherlands, Greece, Portugal 3-8 Business Days
DPD Direct Mail France, Austria, Belgium, Bulgaria, Croatia, CzechRepublic, Denmark, Estonia, Finland, Germany, Greece, Hungary, Ireland, Italy, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, UnitedKingdom 5-8 Business Days
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